Privacy Policy
ASHA Sound Therapy Practitioner Training Terms and Conditions
By enrolling in the Australian Sound Healers Association (ASHA) Sound Therapy Practitioner Training, you agree to the following terms and conditions:
1. Introduction
The Australian Sound Healers Association Ltd (“ASHA”, “we”, “us”, or “our”) is committed to protecting your personal privacy. We handle your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains how we collect, use, store, and share your personal information through our website and services.
2. What Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, and information you provide during membership application, student enrolment, or practitioner directory listings.
Student Information: Details submitted at the time of course enrolment.
Membership and Directory Information: Details related to your member status, profile updates, and participation in the public directory.
Technical Data: Device type, browser data, and usage patterns through cookies and analytics tools (e.g., Google Analytics).
3. How We Collect Information
We collect personal information when you:
Enroll in ASHA’s practitioner course.
Apply for or renew membership.
Submit or update your directory profile.
Communicate with us via our website or email.
Interact with our website or digital platforms (via cookies and analytics tools).
We do not collect personal data through Zoom, quizzes, Wave, or directly through Thinkific’s student portal.
4. How We Use Your Information
Your information is used for the following purposes:
To manage your student enrolment and membership status.
To maintain and update your practitioner directory profile.
To send communications regarding your learning, events, reminders, updates, and resources.
To improve our content, offerings, and member support based on website usage trends.
5. Disclosure of Information
We only disclose your information in the following circumstances:
To trusted service providers and platforms such as Thinkific, Stripe, and TekMatix, who assist in delivering ASHA’s services.
When legally required, including for compliance, safety, or risk management purposes.
With your consent, to collaborate with health professionals or in contexts requiring shared care and practitioner referrals.
We do not sell or rent your personal information to third parties.
6. Data Security and Retention
We take reasonable steps to secure your personal data against misuse, interference, and unauthorised access. Information is stored securely and only retained as long as necessary for administrative, legal, or educational purposes.
Access to your information is restricted to authorised ASHA team members and contractors working under confidentiality agreements.
7. Access and Correction
You may request access to the personal information we hold about you, or request a correction, by emailing [email protected]. We aim to respond within 30 days.
8. Cookies and Analytics
Our website may use cookies and tracking tools (such as Google Analytics) to enhance user experience and analyse website performance. These tools collect non-identifiable data such as browser type, page views, and session duration.
You can manage cookie preferences in your browser settings at any time.
9. Legal Responsibilities and Safety
ASHA is committed to upholding safety and duty of care. Where there is a risk of serious harm to a client or others, or in cases of mandatory reporting, we may share relevant information with appropriate authorities or support networks.
Practitioners are advised to inform clients of these legal responsibilities in intake and consent forms.
10. Policy Updates
This Privacy Policy may be reviewed and updated from time to time. Any changes will be published on our website and take effect immediately upon posting. The “Effective Date” above reflects the most recent update.
11. Contact Us
For all privacy-related queries or requests, please contact:
Email: [email protected]
